At pgasia, your privacy is taken seriously. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the rights you have as a player based in the Philippines. By using our platform, you agree to the practices described here. If you have questions, our FAQ page is a good place to start.
Platform privacy highlights
When you register an account on pgasia, we collect personal details such as your full name, date of birth, email address, mobile number, and preferred payment information. This information is required to verify your identity, process transactions, and comply with Philippine gaming regulations. We may also ask for a government-issued ID during the verification process to confirm that you meet the minimum age requirement of 21 years. All datayou submit during registration is stored securely and used solely for the purposes outlined in this policy. You may update your personal details at any time by accessing your account settings on the platform.
We automatically collect information about how you interact with the pgasia platform, including pages visited, games played, bets placed, session duration, device type, browser version, and IP address. This data helps us improve platform performance, personalise your experience, and detect unusual activity that may indicate fraud or account misuse. Usage data is analysed in aggregate to understand player behaviour trends and to develop new features that better serve Filipino players. We do not use this data to make automated decisions that negatively affect your account without human review. Log data is retained for a limited period in line with our internal data retention schedule and applicable Philippine regulations.
All deposit and withdrawal transactions on pgasia are recorded and retained as required by Philippine financial and gaming regulations. Payment details such as e-wallet identifiers, bank account references, and transaction amounts are stored in encrypted form and are never shared with unauthorised third parties. We work with licensed payment processors who are bound by their own data protection obligations, and we only share the minimum information necessary to complete your transaction. Transaction records may be reviewed by our compliance team as part of routine anti-money laundering checks. If you have questions about a specific transaction, you can refer to the FAQ page for guidance on how to raise a query.
Your personal data is used to operate and maintain your account, process deposits and withdrawals, deliver customer support, send important account notifications, and comply with our legal obligations under Philippine law. We may also use your contact details to send you promotional communications about offers available on the Promotion page, but only where you have opted in to receive such messages. You can withdraw your marketing consent at any time through your account preferences without affecting your ability to use the platform. We do not use your data for purposes that are incompatible with those stated here, and we will notify you of any material change to how your data is processed. All processing activities are documented and reviewed periodically to ensure ongoing compliance.
pgasia does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share data only with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers, all of whom are contractually required to protect your data. We may also disclose information to regulatory authorities, law enforcement agencies, or courts in the Philippines when required to do so by law or in response to a valid legal request. In the event of a business restructuring or acquisition, your data may be transferred to a successor entity, and you will be notified of any such change in advance. All third-party partners are assessed for data security standards before we engage with them.
Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have the right to access, correct, and request deletion of your personal data held by pgasia. You may also object to certain types of processing, request a copy of your data in a portable format, and lodge a complaint with the National Privacy Commission if you believe your rights have been violated. To exercise any of these rights, you can submit a request through the platform's support channels, and we will respond within the timeframe required by applicable law. We take all data rights requests seriously and will not penalise you for exercising your legal entitlements. For more information on how we handle specific data queries, visit our FAQ page.
pgasia employs industry-standard security measures including SSL encryption, two-factor authentication options, and regular security audits to protect your personal data from unauthorised access, disclosure, or loss. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all personnel handling player data are trained on data protection obligations. We retain your personal data for as long as your account is active and for a further period as required by Philippine gaming and financial regulations, after which data is securely deleted or anonymised. If you close your account, certain records may be retained for legal compliance purposes even after closure. You are responsible for keeping your login credentials secure and should notify us immediately if you suspect any unauthorised access to your account.
Last reviewed: 2025. For questions about this policy, visit the FAQ page or review our Terms and Conditions.
Play with confidence on pgasia — a platform built for Filipino players with security, fairness, and privacy at its core.